Getting help

General support for ShARC/Iceberg

CICS’ Research Computing Group and the Google Group.

Insigneo Research Computing Users’ Group

A Google Group for discussing research computing (programming, HPC, storage, workflows, git etc) with fellow researchers and research software engineers.

  • web interface: (useful for browsing/searching historic messages);

  • Email address:

Insigneo-specific support for ShARC/Iceberg

Insigneo tech team ( or

Support for Beagle

Insigneo tech team (

Support relating to Git and GitHub

Insigneo tech team (

Code Clinic

Book a half-hour slot to discuss your programming/research-computing-related problem with a research software engineer. Run by the Research Software Engineering (RSE) team in Computer Science. More details:

IMSB-specific support

Contact the IMSB IT team ( with issues relating to IMSB researcher machines and to the shared workstations;

Training in research computing

Insigneo tech team (, the University’s Research Software Engineering team or CiCS’ Research Computing Group.

Research data archiving and publication

Insigneo tech team ( or the Library.

Office IT

Operating system upgrades etc; for staff only: Elliott Morris (